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Business

Is Your Business Stuck AF??

Is your business stagnant? Maybe you’ve even seen a downturn in sales or traffic. Sometimes businesses get stuck on old ways that used to open doors but no longer work now.

Markets and technology move fast. The digital age means that you have to stay on top of trends even more than you used to. And you have to stay in touch with what’s going on, or else you’ll lose your place. 

When things get weird, I like to go back to the FOUR fundamental rules of marketing: The Four P’s.

All brands are created with The Four Ps of marketing in mind (and I throw in a couple more for good measure) 

The Four P’s to Marketing are:

  • Product
  • Price
  • Promotion
  • Placement

And my extra two are:

  • Packaging
  • Perceived Value

Why the Four P’s of Marketing is Important

The Four Ps must be considered carefully and none can be left out.

Your Product – Is your product needed, wanted or relevant in the market? Maybe there was a time when it was in higher demand. Look and see who and what your competition are now. What was going on 5 years ago may be a huge difference in what the market wants now. What can you do to make your product fresh again if it’s a bore? How do your products fill a need or solve a problem now? What makes your product unique?

Pricing – How are you priced based on perceived value and your competition? Maybe you didn’t have much competition when you first started out. What does the market demand in pricing now?

Promotion – Pricing and Promotion always work well together. Promotion is based on a special price or offering. Offer something: 10% off, free shipping on all orders, red tag clearance sale, etc. Are you offering promotions regularly to keep your audience engaged? Are these promotions attractive enough to get them on board? If not, adjust your promotional strategy.

Placement Where are you showing your products? Are you marketing your products in the right places to the right audience and at the right time?

My Two Bonus P’s of Marketing

Packaging For many products in the fashion and beauty industry, the packaging is everything. Even if it’s a simple lotion or a pair of socks, what does the packaging say about your company and brand? How does it make the end consumer feel? Does it look like it could be a brand who could hang with your competition? If not, make sure it does!

Perceived value is what a customer believes merchandise to be worth when she agrees to pay (or not to pay) for ownership of the product. Compared to the real value of the product, the perceived value is more difficult to measure sometimes. But this can be achieved with the right angle of your marketing strategies. Perceived value states: This product to me is worth as much as or more than the price tag attached because of _________.

Take for example the frenzy of supply and demand. People will spend more on an item if everyone wants it and if there are is a finite amount of that product available. The perception is that this item is rare, and therefore more valuable.

eBay taught me a lot about perceived value, and how to make things look their best, because that’s really the difference between literally putting a plus-size ladies anorak on a hanger and taking a picture of it, and putting it on a cool girl and making it look like something beyond your wildest dreams that you can snag for way less than Comme Des Garçons. – Sophia Amoruso Founder, Nasty Gal

A great example of the Four Ps in action with the addition of ‘Perceived’ value is Brandy Melville. The Instagram photos, soft colors and basic styles are loved by teens everywhere. The looks are classic but on-trend right now.

The marketing is done in a way that girls identify with and the clothes are made in Italy (Perception: luxury). You’d assume by the ‘made in Italy’ label, the photos and the styles that Brandy clothes aren’t affordable. The perception is already created before you shop, so a customer is very pleasantly surprised to discover she can afford everything! From $16 tops to $20 shorts and $28 dresses. For a small price, any girl can become a #BrandyGirl

Having said that, the perceived value of products offered by a brand is also measured by the loyalty, awareness and positive association by which the brand has created in its target market. 

If you want to learn how to brand like a pro, consider signing up for my free Branding 101 Course!

Business

Why ‘Intuitive Entrepreneurship’ is Crucial

Lately the phrase “intuitive entrepreneurship” has been popping into my head.  Perhaps these are buzzwords which are being used more often. Or perhaps, the need to employ this way of thinking is more crucial than it has been before. Letting go of old paradigms is really hard, but I guess it’s much harder when you find yourself left behind because you were afraid of change and taking a risk.

“Entrepreneurs are different. They have the ability to deal with uncertainty, to take risks and tolerate ambiguity. They usually have a personality that is mercurial, and they have highs that are really high and lows that are really low. There’s good evidence that they have strong self-confidence but also tend to be overoptimistic. They rely extensively on their own intuition.”  -James V. Koch
Old Dominion University

As natural-born entrepreneurs, we are kind of wired to take risks and be rebellious.  We learn really early in life what interests us and what doesn’t.  This is probably why I sucked so much in school.  I never understood the point.  I was incredibly bored. I saw myself, my life and my future in a space that had nothing to do with anything going on in those classrooms.  Life was more interesting, more intelligent and grander than the education I was getting there. I couldn’t wait to get out of school to actually create my life the way I saw it. 

I think this is one trait of an entrepreneur that really stands out. If you are a natural born entrepreneur, you probably know you are a bit of a stubborn individual. You live in a bubble of your own ideas, often times feeling like you speak a different language than others.  You are totally driven and would rather stay up all night planning and doing research than sleeping.  And for anyone who tries to sway you from your vision, your hustle and gut instincts -well, that’s all but impossible.

I have been exercising my intuition and trend forecasting skills for a long time now. So the methods and skills I use are pretty natural to me.  My career as a fashion designer has meant that using intuition, and awareness with research is vital to creating collections or pieces that are relevant. I was told in my career that, “If it didn’t scare me, I wasn’t thinking big enough”. A design manager at a company I worked for wanted us to “make him a little uncomfortable” with our designs.  So taking risks has been a huge part of my life in my career and in my own entrepreneurship.  And I embrace it wholeheartedly.

What exactly does it mean to be an intuitive entrepreneur? Sometimes it means taking a little time to think over and research an idea, and sometimes it means moving rapidly on an idea that sparks almost out of nowhere.  With so much information being served to us on a daily basis, sometimes all we have is our intuition to go on. Taking your time on an idea just for the sake of pragmatism isn’t the wisest choice, even if it sounds wise to everyone else.  If you feel deep in your gut that an idea is a hot one, I encourage you to go for it.  This, in my opinion, is the purest form of intuitive business strategy, and the nature of an entrepreneur.

The ability to be creative, think on the fly and make key business decisions with little time amidst the tsunami of external information is vital. Intuition is the natural intelligence that allows us to see ahead of the curve, to generate innovative ideas, to communicate powerfully and to do so without having to study spreadsheets or gather piles of data.  -Simone Wright

On more than a few occasions, I was designing 3-6 years ahead of the game.  And because of that, I either hit it out of the park or swung too quickly and struck out.  In 2008, a collection I worked on wasn’t market relevant, yet. Prospect Denim, a denim collection I helped create and launch in 2008, become relevant – 5 years later.  In fact, every denim company launching in 2013 offered that ‘homespun, made in USA the old fashioned way’ branding message that I created for Prospect in 2008. My partner at the time had the foresight to predict the laser technologies in denim finishing long before any other mainstream denim companies were doing it.  In 2007-08 I foresaw the return to the small batch, USA-made apparel roots happening before it did. Collectively, we saw the direct-to-consumer selling approach. Unfortunately for Prospect Denim in 2008, the rest of the denim world needed more time to “catch up”.  We made our dent in the fashion industry with our innovative thinking and award winning website but it wasn’t enough to translate that into multi-million dollar conversions.  Had we launched two years later, we would have completely crushed our competition.

Being too far ahead isn’t aways a bad thing, but timing is important.

I struck at the right time in 2009 with my first real apparel company, Berry Jane.  At the time, the ‘leggings as pants’ movement was still really new.  It was Berry Jane and Black Milk who were paving the way.  It was hugely successful in it’s first 6 months, and by month 7, we were already on our way to multi-million dollar revenues by year 2. My only kiss of death with that brand was allowing three of the four devils of branding and the wrong partnerships to enter into the picture.

They were:

COMMITTEES (water down inspiration)
BUREAUCRACY (rules override initiative and the ability to think)
RED TAPE (not being nimble and adding layers just because we think moving slowly is somehow smarter than moving swiftly)

As a creative entrepreneur, you simply can NOT let other people into your sandbox or business before the vision (or business) is fully realized.  I can’t stress that enough. Your brand and vision cannot afford to be compromised before it is fully realized. As an intuitive entrepreneur, you can seen how this will play out. Chances are, you have visualized the success of your project like no one else can. You can’t let other people change that. Most importantly, if you are going to change anything, it needs to be because you saw the areas that needed improvements or changes and you did it.  Use your intuition.

Be brutally honest with yourself. This is lesson #1 in intuitive entrepreneurship.

Be OPEN to seeing, hearing and feeling when something isn’t right and quickly adjusting or tweaking areas where you feel it needs to change.  If you discover that your idea simply sucks, or there is just not enough white space for your brand or business, it’s OK to adjust the sails or just fucking scrap it.  Spending time beating a dead horse or living in the past keeps you in that present state: beating a dead horse that will never rise and living in the past that will not propel you forward.  If you see something changing, or if the old ways of doing things aren’t working anymore, you owe it to yourself and your company to figure out why. Spend some time observing and taking it all in.  Pay attention to what is going on around your space.

Ask yourself: What does this project feel like?  Am I doing everything I can with it? What are the successful people doing?  Where is all of this headed?  As a consumer, what do I want? What does all of this feel like?

When you tune in more, you will get better at it.  Take time to be alone with your thoughts and meditate. Analyze your questions and answers.

In my past experiences, I learned to strike when it felt right and to avoid big decisions if I felt hesitant.  I also learned to avoid too many naysayers or partners who tried to change or complicate my flow of things. I learned how to walk away quickly from a person who felt “off”, or a project that just didn’t have the legs I thought it would have. Nor did I partner up with a person because I was desperate for funding or creative collaboration.  I was not attached to the projects or brands simply because I had invested so much into them.  That’s not a good enough reason to continue investing your time, your life, energy and money.  If it’s a project that needs changing in order to be successful, do the necessary changes that it needs, otherwise, be OK growing it slowly or toss it.  There has to be a return.  If it isn’t paying you back financially or emotionally, it’s not worth it. This is another area where your intuition will not lead you astray.  If it feels sucky, let it go and move on.

You have to be willing to hear and see what’s going on around you and predict what’s coming next. Where do you want to be in that game?  In 2008, Tony Robbins hosted a seminar on entrepreneurship. He talked about the economy in the USA, starting a business, and how it was going to challenge all of us.  He also spoke about the power of giving back and truly connecting with our clients and customers in a very personal way (through social media). If you have 30 minutes to spare, I highly recommend this video.

Anticipating is the ultimate advantage in business and in life.  Be ahead of the game, don’t wait to react.  Play the game. KNOW the road ahead.

 

What is the cost of social media marketing? Business

What’s the Cost of PR and Social Media Marketing?

 

How much does social media marketing cost?  That seems to be a burning question everyone is asking.  Ok, now don’t freak out…

But the short of the long of it is:

A minimum of $2,500-$5,000 on average per month, depending on where your target audience is and what you want to achieve.

Sometimes, you have to pay extra for PR or blog content writing. A lot of those $2,500K-$5K prices may or may not be all-inclusive deals.  And it’s not unusual to find many agencies who charge $10,000 per month for social media marketing & management.  

According to some data findings, the cost to create and establish just a new Twitter account with targeted Followers and a little bit of content is anywhere from $2K-$7,500.
So I guess the average $2,500-$5,000 isn’t so bad when you consider the fact that some agencies charge $5,000 – just to manage your Facebook account. Nothing else.
Just Facebook.

$5,000 per month for a Social Media Marketer seems “high” because we spend so much time online, doing just that: interacting socially and participating in social media.  Our perception of social media is “fun time”,  it hasn’t registered to us that this is THE advertising platform. 

Wherever the audience is, advertising follows. Once it was Newspapers, Magazines, Radio, TV.  Now, it’s online through our news and blogger channels and our Social Media feeds.

If we can look at it from a media platform we are used to, such as Magazines, we can truly see the value and the difference: We have magazine readers, and we have magazine creators.

We don’t see all of the behind-the-scenes magic that happens to make that content available and in our face. That is what advertising is, and what Social Media Marketing is all about.

Ok, I get it.   But.. Why so much?

Let’s break it down:

  • Graphics and Social Media Ad Creatives  The cost of social media graphics and ad creatives – this includes a professional graphic designer with marketing knowledge to create visual ads that deliver results.  There is a psychology behind an ad creative that works. This isn’t the job for just any Joe Schmo Photoshop Pro when it comes to creating a fine-tuned ad creative. The average salary of a Graphic Designer is anywhere from $45-$60K per year, with some earning as much as $75K.
  • Market research  This is a very important aspect of advertising.  You have to zero in on your target audience. It makes no sense to shoot your product out into the universe if it’s not aimed at the right audience.  Market research answers: Who is your audience, what do they want, what are the buying, what do they respond to, where do they hang out and who are your competitors?
  • Ad rates The costs of promoting you or your business. Ad rates are generally included in a market budget, and an average and conservative cost can be anywhere from $250-$500 month for Twitter and Facebook Ads alone.
  • PR Writing and crafting the perfect pitches, reaching out to Bloggers, Editors, Magazines, Influencers and even celebrities.  This aspect is HARD WORK. A lot of PR agents I know charge $5K per month, just for PR.  Nothing else.
  • Creating Marketing Campaigns, Calendars + Strategies. Sometimes creating a marketing campaign can take days (or even weeks) to not only research and plan, but to write it out. (One simple 3 month marketing campaign I created a few weeks ago took me over 16 hours to research, create and write.) This takes a lot of time, but executed well, it pays off.
  • Writing Press Releases
  • Writing Blog Posts – Rich content blog posts are worth their weight in gold to the tune of saving you about $250,000 in Google Adwords costs. A well-written blog post with organic traffic can harness as much, if not more traffic, as an expensive Google Adwords campaign. One single blog post I wrote in 2011 has generated 256,000 hits for my blog so far.  If I would have paid the average $1 CPC (Cost-per-Click) with Google Adwords, it would have cost me $256,000! 😮
    Blog writers know their stuff when it comes to SEO, and they craft their posts to maximize search results.  According to ClicktoTweet and HubSpot, “Articles with a word count between 2,250 and 2,500 earn the most organic traffic”.  A good blog writer will charge around .45 cents per word on average, so a 1,000 word post is $450. For example, this post you’re reading right now is 1,326 words (or about $600).
  • Social Media Manager A full time (daily) social media manager to monitor your accounts, create engaging posts, interact, respond to positive (and negative) feedback across all channels.  I’m talking about a dedicated person who not only knows the ins and outs of social media, but one who works on all your social media accounts all day (Instagram, Reddit, LinkedIn, Pinterest, Twitter, Facebook), and knows how to track and analyze the data.  This is a full time job and if you were to pay him or her a salary, it would probably cost you a minimum of $45K/yr. ($3,750/mo)


What the hell? Now, I’m kinda bummed.

If you already have an established Twitter or Facebook account, it could be a little more cost effective, because you won’t have to start from scratch and what you’ll need is a social media manager to maintain and manage your accounts: (i.e. keep them flowing, interact, grow your followers, establish relationships, and build brand awareness).  So, If you were to hire someone full time to manage your account, not create contests, promotions or ads, it would most likely cost a minimum of $40K per year, which is a salary of $3,300/mo.
(If you want someone part time, you can probably find a SMM who is good at what he/she does and is just starting out.)

 

Snapchat_Logo

$750,000

This is how much Snapchat costs per ‘Brand Story’ ad, which is a branded post that appears within the app’s ‘Stories’ feed.
(update: 12/2015 The minimum budget for advertising on Snapchat recently dropped from $700,000+ to $100,000)

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Scared yet?  Don’t be.  Advertising has always been costly but it’s vital to business growth.
And sometimes, businesses just aren’t ready yet.

People scratch their heads in confusion when things aren’t selling, or when customers aren’t responding.  I’ve been there before.  I’d think, “I’m doing everything right!” when the truth is, I was just not giving enough to my marketing budget or plan.

We all want to see fantastic results, but what we don’t see is the costs associated with the results we want.  And it can be overwhelming at first, but once the momentum starts, it all starts working pretty harmoniously.  Better budget for advertising = more sales = more advertising budget = even more sales, etc.

“It’s nearly impossible to do PR and Social Media Marketing on your own, unless you have tons of time, are super-savvy (creatively), and have a team to help out.
Make sure you budget anywhere from 15-20% of your annual income for marketing, because a funny thing happens when you don’t do it: Nothing.   Meanwhile, you see competitors with the same products as you doing it and going global.  If you want to succeed, there is no other choice. It needs to be a financial priority in your business plan and must be factored in as a cost to doing business”.

In the quickly moving digital world we now live in, we simply can’t wait for our audience and business to come to us. Social media is where all of the attention is these days. We stream Netfix online, Hulu, YouTube and Amazon.  We are plugged in to Twitter, Facebook, Instagram, LinkedIn and YouTube.

This is where the audience of the world is today, and if you aren’t finding a way to reach them through these channels, you’re kind of on another planet.  If you take your business seriously, find a way to either amp up your social media marketing time per day or hire a professional to help you grow your business.  You honestly can’t afford not to.